
How to start a doctor video visit
Easily book and start a doctor's video visit with PlushCare. This step-by-step video shows how to schedule an online doctor visit and get care from the comfort of your home.
Tips and recommendations for a successful online doctor visit
Hello, welcome to PlushCare. We're thankful that you made an appointment with us, and we're excited to be able to help you. Let's walk through the check-in process, and start off with a few tips once you've booked your appointment.
. Our doctors recommend downloading the PlushCare app on your smartphone, either through the Apple Store or the Google Play Store. Once the app is downloaded, please log in through the app with the username and password you used to book the appointment. The app can often be the best way to conduct your visit.
. Make sure your camera and microphone permissions are enabled so that we can hear and see each other during your visit.
. Fill out as much information as possible prior to your appointment. Completing the medical history assessment, including details about your medications, allergies, and medical conditions, is crucial for ensuring we can provide safe and effective care.
. Check in as soon as possible to confirm your pharmacy information and upload any relevant documents, such as recent medical records or photos.
. Log in 5–10 minutes early, test your connection, and ensure you're in a quiet, distraction-free environment for the visit. If you encounter any difficulties, call us at 800-221-5140 or send us a message through the PlushCare app.
Let’s focus on what works for you
While certain medications are restricted, we’re here to help you find effective solutions.
How pricing works
Join our monthly membership to speak with a physician about getting your prescription online, join our monthly membership program and save on your prescriptions*
30 days of free membership
- Same-day appointments 7 days a week
- Unlimited messages with your Care Team
- Prescription discount card to save up to 80%
- Exclusive discounts on lab tests
- Free memberships for your family
- Cancel anytime
Paying with insurance
$19.99
First month free
+
Copay
Visit price with insurance
Often the same as an office visit. Most patients with in-network insurance pay $30 or less! We accept these insurance plans and many more:



Paying without insurance
$19.99
First month free
+
$129
Visit price without insurance
Initial visits are $129.
*If we're unable to treat you, we'll provide a full refund. Please note that any medication or lab work costs are not included. Please refer to our refund policy for additional information.