Medicare Telehealth Benefits & Service
Skip to content
Chronic-Care-Management
Online Doctor

Medicare telehealth appointments available

Talk to a board-certified doctor or therapist from the comfort of your own home via smartphone or computer.

Treating chronic conditions virtually Support for aging parents’ careAppointments available day and night, 7 days a week
Book an appointment

📞 (800) 221-5140

Starting October 1, 2025, all telehealth services will no longer be covered until the government extends Medicare Part B coverage for telehealth. There is a possibility the government may allow us to bill Medicare retroactively for these visits. If these steps are not taken, we will charge our usual cash rate for visits. Please consult your plan details or contact PlushCare for more information. PlushCare is an independent telehealth provider. Medicare does not endorse or sponsor PlushCare or its services. Prescriptions are provided at the doctor’s discretion. Learn more about our controlled substances policy and our prescription discount card. 

Care for Medicare patients

Take care of your health with PlushCare—by smartphone, computer or app.

How it works

Readiness-Video-Thumbnail

How to start a doctor video visit

Connecting with a doctor through video on our app is a simple, convenient way to feel better, faster. Follow these step-by-step instructions to schedule a visit and talk to a doctor online using the PlushCare app.

Other insurances accepted

PlushCare is in network with most major health insurance plans.

Cigna-Logo
Humana-Logo
Aetna-Logo
blue-cross-blue-shield-logo
blue-shield-of-california-logo
Cigna-Logo
Humana-Logo
Aetna-Logo
blue-cross-blue-shield-logo
blue-shield-of-california-logo

How does pricing work?

Join our monthly membership to speak with a physician online, join our monthly membership program and save on your prescriptions*

30 days of free membership

  • Same-day appointments 7 days a week
  • Unlimited messages with your Care Team
  • Prescription discount card to save up to 80%
  • Exclusive discounts on lab tests
  • Free memberships for your family
  • Cancel anytime

Paying with insurance

$19.99

First month free

+

Copay

Visit price with insurance

Often the same as an office visit. Most patients with in-network insurance pay $30 or less! We accept these insurance plans and many more:
aetnahumanacigna logo background

Paying without insurance

$19.99

First month free

+

$129

Visit price without insurance

Initial visits are $129.

Book an appointment
*If we're unable to treat you, we'll provide a full refund. Please note that any medication or lab work costs are not included. Please refer to our refund policy for additional information. While Medicare covers certain telehealth services, you may be responsible for applicable copayments, coinsurance, and deductibles. Please review your Medicare plan details to understand your financial responsibilities.

Meet our doctors

Our compassionate, board-certified doctors average 15 years of experience. Here’s a look at some of our top-rated online doctors.

Cristina Garcia

Cristina Garcia, M.D.

Attended UCSF for her medical degree and graduated in 2011. She went on to do her internship and residency at White Memorial Medical Center in Family Medicine and was awarded the Community Medicine Award upon her graduation.
Meet the medical team
Cristina Garcia

Cristina Garcia, M.D.

Attended UCSF for her medical degree and graduated in 2011. She went on to do her internship and residency at White Memorial Medical Center in Family Medicine and was awarded the Community Medicine Award upon her graduation.
Meet the medical team

Medicare Telehealth Visit FAQs

What should I do if I encounter technical issues before or during my video appointment?

PlushCare offers support for technical issues. For assistance, refer to the following resources, if needed you can call us at (800) 221-5140: 

 

How to enable camera/microphone setting for iPhone, iPad, iOS

For the PlushCare App: 

  • Go to Settings > Privacy > Camera/Microphone. 
  • Scroll to find PlushCare and ensure both Camera and Microphone permissions are set to "Allow". 

 

Safari on Mobile Device (Not recommended): 

  • Go to Settings > Safari > Camera and Microphone. 
  • Set both to "Allow" 

How to enable camera/microphone setting for Android

For the PlushCare App  

  •  Open Settings > Apps > PlushCare.  
  • Go to Permissions and ensure Camera and Microphone are enabled. 

 

For Desktop Browsers (Chrome, Firefox, Edge):  

 For Safari on macOS (Desktop) 

  •  Enable Camera and Microphone Permissions:  
  •  Open Safari, then go to the PlushCare website  
  • In the menu bar, select Safari > Settings for This Website (or Preferences, depending on macOS version).  
  • A pop-up will appear with options for camera and microphone access.  
  • Set Camera and Microphone permissions to "Allow".  

 

Google Chrome:  

  • Click the Lock icon in the address bar when using PlushCare’s web version.  
  •  Set Camera and Microphone permissions to "Allow".  
  • You can also manage these under Settings > Privacy and security > Site settings.  

 

Microsoft Edge:  

  • Open PlushCare’s website, click the Lock icon near the address bar, and manage permissions for Camera and Microphone.  

 

Mozilla Firefox  

  • Click the menu button (three horizontal lines) in the upper-right corner of the browser and select Settings.  
  • In the Privacy & Security panel, scroll down to the Permissions section.  
  • Next to Camera and Microphone, click the Settings button.  
  • You will see a list of websites that have previously requested access. Find PlushCare in the list and change its permission to "Allow".  
  • You can also remove sites from this list if needed, and Firefox will prompt for access again the next time.  

Does PlushCare accept Medicare for telehealth services?

After 10/1/25, telehealth coverage will no longer be covered by Medicare Part B until this service is extended by the government. We are happy to see you at our cash payment rate. There is a possibility we will be allowed to bill Medicare retroactively for these visits. 

Are Medicare Advantage plans accepted by PlushCare?

Currently, PlushCare does not accept Medicare Advantage plans.

What types of medical conditions can be treated through PlushCare's telehealth services for Medicare patients?

PlushCare's telehealth services for Medicare patients include treatment for chronic conditions and urgent conditions including; urinary tract infections (UTIs), respiratory infections, and medication refills.

Is weight management covered by Medicare through PlushCare?

Some weight management services are covered by Medicare. Book an appointment to find out more. 

Can PlushCare assist with erectile dysfunction (ED) treatment for Medicare patients?

Yes, PlushCare provides discreet telehealth consultations for ED treatment, tailored to the needs of Medicare patients.

Are video visits required for Medicare patients using PlushCare?

Yes, Medicare requires that all telehealth visits be conducted via video.

How do I schedule a telehealth appointment with PlushCare as a Medicare patient?

To schedule an appointment, you can download our app on both iOS and Android. Additionally, you can sign up on the PlushCare website, select a convenient time, and ensure you have a compatible device for the video visit. If needed, you can also book over the phone at: (800) 221-5140.

What are the costs associated with telehealth visits for Medicare patients at PlushCare?

After 10/1/25, we are unable to bill your insurance for telemedicine visits. When booking your appointment, you will see a notice that states you will be charged the cash rate of $129 if Medicare does not allow us to bill retroactively once telehealth coverage is re-instated. For detailed pricing, please contact PlushCare directly. 

Does PlushCare provide services for Medicare patients under 65 with disabilities or specific conditions?

Yes, PlushCare serves Medicare patients under 65 who qualify due to permanent disabilities or patients on kidney dialysis. 

See What Our Patients Have To Say

plushcare-logo
5

Wow... I really can't give a better review than 5 stars? I would if I could. Needed a doctor appointment and was able to get a real doctor in less than five minutes! I was able to tell him what I needed help with and got the results I needed. Did I mention it was covered by my insurance 100 percent and my prescription was filled at CVS within 10 minutes? oh and if you don't have insurance it is only 99 dollars... Just awesome.

Anneliese P.

Santa Barbara, CA

patient-review
5

Booked an appointment to get a refill/dosage change for managing a chronic condition since I've moved away from my regular PCP, and the process was seamless. The doctor took a look at my recent lab results, confirmed my suspicions, and wrote me a new prescription right away. She also spent time thoroughly answering my questions in an understandable way. I probably spent more time with the Plushcare doctor than my own rather harried PCP. Plus, the lab work she ordered was extremely affordable without insurance. Would definitely use this service again!

Jenny W.

Durham, NC

patient-testimonial-2
5

Wow. Wow. Wow.

This is so easy and quick. I had a cold virus that turned into a sinus infection. I pulled over on my way to a meeting to video chat w a doctor. He was attentive, kind, and efficient. After a few questions, he diagnosed my ailment. The call took less than 10 mins. Prescription was at the pharmacy later that day. I will be a client for a long time. Thank you.

Patrick S.

Alpharetta, GA

plushcare-logo
5

Wow... I really can't give a better review than 5 stars? I would if I could. Needed a doctor appointment and was able to get a real doctor in less than five minutes! I was able to tell him what I needed help with and got the results I needed. Did I mention it was covered by my insurance 100 percent and my prescription was filled at CVS within 10 minutes? oh and if you don't have insurance it is only 99 dollars... Just awesome.

Anneliese P.

Santa Barbara, CA

patient-review
5

Booked an appointment to get a refill/dosage change for managing a chronic condition since I've moved away from my regular PCP, and the process was seamless. The doctor took a look at my recent lab results, confirmed my suspicions, and wrote me a new prescription right away. She also spent time thoroughly answering my questions in an understandable way. I probably spent more time with the Plushcare doctor than my own rather harried PCP. Plus, the lab work she ordered was extremely affordable without insurance. Would definitely use this service again!

Jenny W.

Durham, NC

patient-testimonial-2
5

Wow. Wow. Wow.

This is so easy and quick. I had a cold virus that turned into a sinus infection. I pulled over on my way to a meeting to video chat w a doctor. He was attentive, kind, and efficient. After a few questions, he diagnosed my ailment. The call took less than 10 mins. Prescription was at the pharmacy later that day. I will be a client for a long time. Thank you.

Patrick S.

Alpharetta, GA

Resources